Terms of Service

Effective Date: March 1, 2026

Last Updated: April 10, 2026

Welcome to tapi.ai. These Terms of Service (“Terms”) form a binding agreement between you and Knova Inc., a Delaware corporation (“tapi,” “we,” “us,” or “our”), and govern your access to and use of the tapi.ai website, mobile applications, APIs, and related services (collectively, the “Service”).

1. Acceptance of the Terms

By accessing or using the Service, by creating an account, or by clicking “I agree” (or a similar button), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to both you and that organization.

2. Eligibility

You must be at least 13 years old to use the Service. If you are between 13 and the age of legal majority in your jurisdiction (generally 18 in the United States), you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf. We may require verification of parental consent.

You may not use the Service if you are prohibited from doing so under applicable U.S. law (including U.S. export controls and sanctions) or the laws of the jurisdiction where you are located.

3. Accounts

To access certain features, you must create an account. You agree to:

• provide accurate, current, and complete information;
• keep your login credentials confidential;
• promptly notify us of any unauthorized use of your account; and
• be responsible for all activity that occurs under your account.

We may suspend or terminate your account at any time as described in Section 13.

4. The Service

tapi provides tools that let users create, share, remix, and explore AI-generated interactive content (including “Space Apps”) using text, voice, image, and other inputs. Features, availability, and performance of the Service may change over time. We may add, modify, limit, or discontinue any part of the Service at our discretion.

5. User Content

5.1 Your Content

The Service lets you submit, upload, generate, create, post, share, or otherwise make available text, images, audio, video, code, prompts, and other material (collectively, “User Content”). You retain whatever ownership rights you have in your User Content, subject to the license below.

5.2 License to tapi

You grant tapi a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify, create derivative works of, publicly display, publicly perform, distribute, and otherwise use your User Content in order to operate, provide, improve, promote, and develop the Service. This license continues for as long as we retain your User Content and survives termination with respect to copies we are unable to remove for technical, backup, or legal reasons.

If you share User Content publicly or with other users, you also grant those users a license to access, view, remix, and share that content as permitted by the Service’s features.

5.3 Your Representations

You represent and warrant that you own or have all necessary rights to your User Content and to grant the licenses above, and that your User Content and its use by tapi and other users do not and will not infringe, misappropriate, or violate any third party’s rights (including intellectual property, publicity, and privacy rights) or any applicable law.

5.4 No Obligation to Monitor; Right to Remove

We are not obligated to monitor User Content, but we may review and remove any User Content that we believe, in our sole discretion, violates these Terms, our policies, or applicable law, or that is otherwise objectionable.

6. AI Features and Outputs

6.1 Nature of AI Output

The Service uses artificial intelligence and machine-learning models, including third-party models, to generate output based on user inputs (“Output”). Output is generated probabilistically and may be inaccurate, incomplete, offensive, or otherwise unsuitable for your purposes. The same or similar inputs may produce the same or similar Output for different users.

6.2 Your Responsibility

You are solely responsible for evaluating Output for accuracy, appropriateness, and legality before relying on or distributing it. Output is not professional advice and must not be used as a substitute for medical, legal, financial, tax, or other professional advice.

6.3 Ownership of Output

As between you and tapi, and to the extent permitted by law, you own the Output generated by the Service from your inputs, subject to your compliance with these Terms. You acknowledge that Output may not be protectable under copyright or other intellectual property laws and that tapi or other users may independently generate identical or similar Output.

6.4 Use of Data for Service Improvement

We may use inputs, Output, and other data from your use of the Service to operate, secure, and improve the Service, including to train and fine-tune models, subject to our Privacy Policy. Where we offer an opt-out or setting to exclude your content from model training, your choice in that setting will control.

California residents can additionally manage opt-out of the “sale” or “sharing” of personal information via the Your Privacy Choices page.

7. Acceptable Use

You agree not to, and not to allow any third party to:

1. use the Service in violation of any law, regulation, or third-party right;
2. upload, generate, or distribute content that is unlawful, defamatory, obscene, harassing, hateful, violent, or that sexually exploits or endangers minors (including any child sexual abuse material);
3. use the Service to generate non-consensual intimate imagery, deepfakes intended to deceive or harm, or impersonations of real people without authorization;
4. infringe any intellectual property, publicity, or privacy right;
5. engage in fraud, phishing, spam, or deceptive practices;
6. attempt to reverse engineer, decompile, or discover the source code or underlying models of the Service, except to the extent this restriction is prohibited by law;
7. circumvent rate limits, access controls, content filters, or safety measures;
8. use the Service to develop or train a competing product or service, or to benchmark or extract model weights, training data, or algorithms;
9. use scrapers, bots, or automated means to access the Service, except as permitted by our documented APIs;
10. interfere with or disrupt the integrity or performance of the Service; or
11. use the Service to generate content that promotes self-harm, violent extremism, illegal weapons, or illegal drugs, or that provides instructions for illegal activity.

We may investigate and take any lawful action in response to violations, including removal of content, suspension or termination of accounts, and referral to law enforcement.

8. Intellectual Property

The Service, including all software, text, graphics, logos, designs, and other content we provide (other than User Content and Output), is owned by tapi or its licensors and is protected by U.S. and international intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

“tapi,” “tapi.ai,” and the tapi logos are trademarks of Knova Inc. You may not use them without our prior written consent.

9. Third-Party Services and Content

The Service may link to, integrate with, or rely on third-party websites, products, services, or content (“Third-Party Services”), including third-party AI models and payment processors. Third-Party Services are provided by their respective providers and are governed by their own terms and privacy policies. We do not control and are not responsible for Third-Party Services, and your use of them is at your own risk.

10. Feedback

If you send us suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation to you.

11. Subscriptions, Fees, and Payment

Some features of the Service may require payment. When you purchase a paid plan or credits:

• you authorize us and our payment processors to charge your chosen payment method the applicable fees, plus any taxes;
• subscriptions automatically renew at the then-current rate unless cancelled before the renewal date;
• fees are non-refundable except as required by law or as expressly stated in these Terms or our refund policy; and
• we may change fees at any time, with changes to recurring fees taking effect at the start of the next billing cycle following notice.

You are responsible for all applicable taxes other than taxes based on our net income.

12. Copyright Infringement (DMCA)

We respect intellectual property rights. If you believe that content on the Service infringes your copyright, please send a notice to our designated agent containing the information required by 17 U.S.C. § 512(c)(3):

We may remove or disable access to allegedly infringing content and terminate repeat infringers in appropriate circumstances.

13. Termination

You may stop using the Service and close your account at any time through the account settings or by contacting us.

We may suspend or terminate your access to the Service, with or without notice, if we believe that you have violated these Terms, that your use creates risk or legal exposure for us or others, or that we are required to do so by law. We may also discontinue the Service or any part of it at any time.

Upon termination: your right to use the Service ends; we may delete your account and User Content; and Sections 5.2, 6, 8, 10, 12, 14, 15, 16, 17, 18, and 20 will survive.

14. Disclaimers

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

15. Limitation of Liability

These limitations apply to the fullest extent permitted by law and form an essential basis of the bargain between you and tapi. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

16. Indemnification

You will defend, indemnify, and hold harmless tapi and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your User Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right.

17. Dispute Resolution; Binding Arbitration; Class Action Waiver

17.1 Informal Resolution

Before filing a claim, you agree to first try to resolve the dispute informally by contacting us at legal@tapi.ai. We will attempt to resolve the dispute within 60 days of receiving the notice.

17.2 Binding Arbitration

If the dispute is not resolved informally, you and tapi agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its applicable rules. The arbitration will be conducted in English, and the seat of arbitration will be Wilmington, Delaware (or, at your election if you are a consumer, the U.S. county where you reside). Judgment on the award may be entered in any court of competent jurisdiction.

17.3 Class Action Waiver

The arbitrator may not consolidate claims or preside over a class or representative proceeding. If this waiver is found unenforceable, then the entirety of this Section 17 will be null and void as to such claim.

17.4 Exceptions

Either party may (a) bring an individual claim in small-claims court and (b) seek injunctive or equitable relief in court to protect intellectual property rights.

17.5 Opt-Out

You may opt out of this arbitration agreement by sending written notice to legal@tapi.ai within 30 days of first accepting these Terms, including your name, account email, and a clear statement that you wish to opt out. Opting out will not affect any other part of these Terms.

18. Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and by applicable U.S. federal law. The U.N. Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 17, the state and federal courts located in Delaware will have exclusive jurisdiction over any dispute not subject to arbitration.

19. Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means before the changes take effect. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of them. If you do not agree, you must stop using the Service.

20. General

Entire Agreement. These Terms, together with the Privacy Policy and any additional terms referenced in them, are the entire agreement between you and tapi regarding the Service and supersede all prior agreements.

Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.

No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely, including to an affiliate or in connection with a merger, acquisition, or sale of assets.

Force Majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

Notices. We may provide notices to you through the Service or by email. Notices to us must be sent to the address in Section 21.

Relationship. These Terms do not create any agency, partnership, joint venture, or employment relationship.

21. Contact

These Terms were last updated on April 10, 2026.