Support
We’re here to help.
The fastest way to reach us is to submit a request below — you’ll get replies in-app and by email, and can track everything here. For legal or privacy matters, use the team emails further down.
Submit a request
to open a support ticket and track replies right here.
Privacy & Data Requests
To exercise your privacy rights (access, correction, deletion, opt-out of sale/sharing) or to ask questions about our Privacy Policy:
Privacy TeamEmail: privacy@tapi.ai
Legal
Notices required under the Terms of Service (including arbitration opt-out under Section 17.5), business inquiries, and partnerships.
Legal TeamEmail: legal@tapi.ai
Copyright & DMCA
Claimed copyright infringement notices must include the information required by 17 U.S.C. § 512(c)(3).
DMCA Agent, Knova Inc.Suite 202, 720 University Avenue
Palo Alto, CA 94301
United States
Email: dmca@tapi.ai
Palo Alto, CA 94301
United States
Email: dmca@tapi.ai
Mailing Address
Written correspondence may be sent to our headquarters.
Knova Inc.Suite 202, 720 University Avenue
Palo Alto, CA 94301
United States
Palo Alto, CA 94301
United States
Before you email us
Some common questions are covered here first:
- Pricing and plans — see the Pricing page
- What the Service does and how it works — see How it works